Santee Auto Repair

We work on all foreign and domestic vehicles (132 ) reviews
(619) 596-9999
Mon - Fri: 8:00 AM - 5:00 PM
open Saturday by appointment only

Loaner Cars

available by request

Free check engine

light testing

5

I rarely write reviews because I like to visit a place a few times before giving an opinion. Is the service consistent? Are they truly honest? Well, I've visited Import Auto Service three times now, and they are absolutely top notch! At the first visit, I knew my van was due for a major service, so I really priced it out. They were competitively priced and did a great job. For the next visit, I needed brakes. Again, they did a great job for a fair price. This last visit took the cake though. After visiting a car wash over the weekend, three warning lights came on. I had a feeling it was a sensor out of whack, but I wasn't sure. My vehicle has 125k miles on it, so anything is possible. I called Chris Monday morning, and he said to bring it in. After about 15 minutes he said it was taken care of. He handed me the keys and wished me a Merry Christmas! There is no doubt where I'll be servicing my van in the future. For the first time in 25 years of driving, I have a mechanic that I feel I can trust. Thank you Import Auto Service!

5

Thanks guys great job as usual!

5

All I have to say is that these guys are awesome! My car would not start on a Saturday morning and I desperately needed to get somewhere. I live in the neighborhood right behind their shop so I walked over to see if they could help. My car is not generally the type of vehicle they work on as I have a 1961 Bug, but nonetheless they said they would walk over to my home to take a look. It appeared to not be something they could easily fix so the mechanic helped me push it into his shop. When he and his colleague took a look under the car, it appeared that a wire was not connected properly to the started so they bandaged my baby back up. The mechanics here in this shop were so generous they didn't even charge me. Their kindness and generosity go above and beyond. This really shows how much they care!

5

I would like to give a shout out to both Tim and Chris for giving me the best customer service. I was so scared when a light turned on in my dashboard and a noise coming from breaks. Both gentleman were so knowledgeable about my car warranty, how to diagnose the problem, and get it fixed with honest reasonable rates. And to my surprise, I was offered a loaner car to get to work because my car would be ready by the end of day! I felt taken care of 100%. I highly recommend this shop!

5

I've been looking for a reliable and competent East County mechanic shop to work on my 2010 Land Rover, and I've finally found it! Lower arm bushings needed replacement. Chris and Tim really went the extra mile to make sure all work was completed to their and my satisfaction. The mysterious clunking noise under the front floorboard and steering column shimmy are gone, and my Rover suspension feels as tight as the day I drove it off the lot six years ago! They stand behind their work. No more 45 minute commute to the closest dealer service center for repairs. Color me happy!!

5

So these guys are awesome I'm incredibly picky on where I take my Land Rover, so when I saw the great reviews I felt comfortable giving this place a shot. When I got there I was warmly greeted my Chris and my car was taken in right away. And one of the best parts is the price point in perfect. I've never left an auto service without stressing about how much I just paid, but this experience was the complete opposite and I couldn't be happier! I know where I'll be taking my car from now on.

5

While on a road trip in my '65 bug, my breaks went out! In desperate need to get new breaks, I began calling every auto shop around. 7 shops refused to even look at my car due to how old it was. Finally I came across Import Auto Service. He agreed to see me immediately, and was straightforward/honest from the beginning. Being a Saturday, there was no guarantee that he would be able to get the shoes or drums needed. Tim was amazing though! While the other mechanic worked in my car *so sorry I forgot your name!*, Tim called and had the parts delivered to the shop within 15-20 minutes. We went to the taqueria next door, also amazing place!, and they got my car done extremely fast! He gave me an extremely good price and even offered to help me with anything else while we were in the area , anytime! The hospitality was more than any shop I have ever encountered before and I cannot thank them enough! They got us back in the road and we made it all the way back to Half Moon Bay. Also they put an amazing cleaner on my white wall tires and they are still shining after the long drive! I cannot thank them enough! And I would recommend them to everyone. Wish they were based out of my home town!

5

I came to this shop because of the reviews. I'm glad I did. Tim is a first-rate mechanic and his knowledge is impressive. Chriss knows cars and does a great job organizing and coordinating the repairs so you don't have to wait long to get your wheels back. On top of that, they offer loaner cars while they're fixing yours. Free! Bottom line is; I found a conscientious, honest business I would highly recommend. I have had several of my close friends come in and meet Chriss and Tim, and their opinion is the same. They rock!!! Thanks!!

5

These guys are trustworthy, helpful and plain great to deal with. They really know their stuff. They handled a very difficult repair on my sons Fiat 500 with honesty and a smile.

5

Best service ever. Stopped in to ask about the passenger window on my Toyota. Got a quote, and brought the car in the next day. Dropped it off and picked it up a couple of hours later. The only place I'll bring this car or any car I own.

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